Responsible for the treatment

Web Privacy Policy

The company responsible for the processing of your data under this Privacy Policy is:

ALFRED SMART SYSTEMS, S.L.
NIF: B66980087
Address: C/Aragó 182, Sobreático.
E-mail address: lopd@alfredsmart.com
Web: alfredsmart.com
Telephone: 931152535
Registered in the Mercantile Register of Barcelona

At ALFRED SMART SYSTEMS, S.L. we recognize the importance of protecting your personal information and we are
committed to treating it responsibly and in accordance with data protection laws.

This privacy policy is intended to regulate all aspects related to the processing of data of the different
users who browse or provide their personal data through the different forms located on the website.

Personal Data

A personal data is the information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose we collect the personal data that the user communicates to us:
Name, surname, email, telephone, postal address, town, etc. as well as all those data that you voluntarily provide us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user’s visit to the website does not imply that he/she has to provide any information
about his/her personal data. However, in case of providing them, the data will be treated
in a lawful manner subject at all times to the principles and rights contained
in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the treatment

The data provided by the user will be used for the following purposes:

To attend the request or request made by the user through the contact form located
on the web. We collect and process the user’s personal data in order to process and manage
your request, an inquiry or any request made through the form. We will keep this data
for the time necessary to comply with your request and for the
time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by
the user by selecting the acceptance box of our privacy policy before
to send the request. The user has the right to revoke his consent at any
time without affecting the lawfulness of the processing based on the consent
prior to its withdrawal.

Manage the registration and participation of the user in the comments form of the blog located
on the web. These comments will be managed by the WordPress platform. The data
provided will be kept as long as the user does not request the unsubscription
to the blog content and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user
when registering through the subscription form to the blog and selecting the acceptance box
of our privacy policy before sending your request. The user has the right to revoke
their consent at any time without affecting the lawfulness of the processing based
on the consent prior to its withdrawal.

Management and processing of communications received through the whistleblower channel
in accordance with Law 2/2023 of February 20, regulating the protection
of persons who report regulatory violations and the fight against corruption.

In the case of personal data received through the complaints channel,
it will be kept for a maximum period of ten years.

Send bulletins and newsletters about ALFRED SMART SYSTEMS, S.L. products
.

Under the user’s consent we collect and process their personal data in order to send them information about our products and services. We will keep this data as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years.
The basis of legitimacy of the processing of data will be the consent given by the user to select the acceptance box of our privacy policy before subscribing to the newsletter in the form provided for this purpose on the web. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Manage the CV sent by the interested party.

through the form provided for this purpose e

include you in the company’s applicant database

These data will be kept for a maximum period of one year, after which the data will be blocked for the legally established period of time, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction.

The legitimate basis for managing and processing the curriculum of the person concerned is their consent which manifests itself by making an affirmative action of sending the same and selecting the box of acceptance of our privacy policy prior to shipment. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Improve your web browsing experience

We will keep this data as long as the user does not revoke their consent
to the processing of the same by deleting the cookies and for the time established
by law with a minimum duration of 3 years.

The basis of legitimacy to improve your experience when browsing the website
is the consent given by the user to accept cookies. The user has the right
to revoke their consent at any time without affecting the lawfulness
of the treatment based on the consent prior to its withdrawal.

Manage our social networks and send you information about our activities
and products. We will keep this data as long as the user does not revoke their
consent to the processing of the same and for the time established
by law with a minimum duration of 3 years.

The legitimate basis for managing our social networks and send you our
activities and news, is the consent you give us for it. The user has the right
to revoke their consent at any time without affecting the lawfulness of
treatment based on the consent prior to its withdrawal.

To facilitate the training and information of the users
registered on the web site

And to carry out, where appropriate, the necessary steps to allow registration
and attendance or monitoring of courses, conferences, events and any other training activity,
social, informational and / or educational in which the user is interested and that
is offered through the web.

We will keep this data for the duration of the training activity
and for the time established by law with a minimum duration of 3 years.

The legitimacy for this purpose of processing personal data is
the execution of the contract to which the user is a party, that is, for the maintenance,
fulfillment, development, control and execution of the contractual relationship established between
you and ALFRED SMART SYSTEMS, S.L.

Manage the “Customer Care” chat service for

our website for any questions about our services/products.

In order to constantly improve the quality of our customer service, we record chat history for analysis and improvement purposes. These records are deleted once evaluated and having served the time established by law with a minimum duration of 3 years.

The basis of legitimacy is the consent you give us for use of the service. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Assignment or communication of personal data
and international transfers

Your data will not be communicated or disclosed to third parties unless there is
any legal obligation or those providers linked
the Responsible acting as processors.

In the case of personal data contained in the communications received
in the complaints channel, they may be communicated to the Courts and Tribunals,
Public Prosecutor’s Office and State Security Forces and Corps.

No international transfers are made, in the event that at some point
could be made, they will be communicated to you in order to obtain your consent.

Data update

It is important that in order for us to keep the personal data updated,
the user informs us whenever there has been any change in them, otherwise,
is not responsible for the veracity of them.

The user guarantees that the personal data provided are truthful, guaranteeing
that all the information provided corresponds to the real situation, that it is updated
and is accurate, being obliged to communicate any changes.

Third Party Data

If the user provides data of third parties for any purpose to ALFRED SMART SYSTEMS, S.L., he/she guarantees that he/she has obtained these data in a lawful manner, that he/she has previously informed the affected parties, obtaining their consent to communicate them and that the information provided is accurate and truthful.

Mandatory nature of the information requested

All our forms have an asterisk (*) in the required fields. If the user does not provide these fields, or does not check the box to accept the privacy policy, the information will not be allowed to be sent.

Rights of interested parties

You have the right to access your data and to obtain confirmation of its processing,
as well as a copy of the personal data being processed. You have the right to update
and request rectification of data that are inaccurate or request deletion
when the data are not necessary for the purposes for which they were collected.

You can request the limitation in the processing of your data and oppose the processing
of the same by revoking your consent, as well as exercise the right to data portability
. Similarly, you have the right not to be subject to decisions based solely
on the automated processing of your personal data. You can exercise your rights by contacting
with us at Calle Aragon, 182 – 08011 Barcelona (Barcelona). E-mail: lopd@alfredsmart.com

If you feel that your rights have not been properly addressed, you have the right to submit
a complaint to the supervisory authority at www.aepd.es.

Data processing of minors

Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years old, being prohibited access and use of the portal to minors of that age. If at any time, the Responsible Party detects that a minor under 14 years of age has provided personal data, we will proceed to the cancellation of the same.

Likewise, parents or guardians may in any case contact ALFRED SMART SYSTEMS, S.L. to block the access account of minors in their care who have registered by falsifying their identity.

Social networks

The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks
is to give visibility and dissemination to the activities developed by our organization.
These tools store personal data on the servers of the respective services
and are governed by their own privacy policy.

It is recommended to review and read the terms of use and privacy policy
of the social network at the time of registration, taking into account the different
configuration possibilities in relation to the degree of privacy of the user profile
in the social network.

Likewise, the Responsible reserves the right to remove from its social networks
any information published by third parties that violates the law, incites
to do so or contains messages that violate the dignity of persons or institutions. As
also the right to block or report the profile author of these messages.

Treatment of Cookies

A cookie is a small file that is downloaded and stored on the user’s computer
when the user accesses a web page. Cookies allow the web, among
other things, to store and retrieve information about the browsing habits of the user
or your computer and, depending on the information they contain and the way you use
your computer, can be used to recognize the user.

The user has the option to prevent the generation of cookies, by selecting
of the corresponding option in your browser program. You can obtain more
information by reading our Cookies Policy.